playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 2782733787
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To access the app, enter your registered mobile number and verify the OTP sent to you. This secure method eliminates the need for passwords or email login, making it easy and convenient to log in. Simply entering your registered mobile number and verifying the OTP will allow you to log in seamlessly.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure a strong and stable internet connection is available. Wait for the signal to be stable before clicking the "send OTP" button. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and play without any problems. This should allow you to access the newly updated features and content.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This allows you to cash out your hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is typically experienced when processing payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for in-game purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn, however.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's pending, don't worry, the funds will likely be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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